The heart of The Portman Estate is 110 acres of prime residential property in central London. Located between Oxford Street and Edgware Road, and extending north towards the Marylebone Road and east to Marylebone High Street, it sits in the vibrant and cosmopolitan area of Marylebone.
The Portman Estate genuinely seeks to ensure it is a sector leader in its approach to Fire Safety Management and continuously looks for ways to improve risk mitigation, relying upon us as a team to identify and forge ahead in areas where these improvements can be realised. The success of this is dependent upon everyone within the William Martin Team understanding our client’s culture and assisting in delivering pragmatic and realistic options to improve the overall safety of its tenants.
Bespoke Consultancy and Software
William Martin have been working with The Portman Estate since 2010, providing Fire Safety and Health & Safety Consultancy Services across 150 residential properties and fulfilling the role of Competent Support Advisor.
Our services include:
• Fire Risk Assessment Programme
• Health & Safety Risk Assessment Programme
• Developing and Revising Policies & Procedures
• Corporate Audits
• Fire Risk Management Training Courses
• Lunchtime CPD Seminars
• Tenant Communications
• Competent Support
All services are highly tailored to The Portman Estate’s specific requirements, goals and aspirations.
Our Technical Account Director works closely with CBRE’s HSE Director to encourage a proactive approach to risk management and has driven many initiatives, primarily through Meridian enhancements, to introduce efficiencies, streamline processes and save valuable time and cost. These have included:
- Creating and maintaining automated 2-way software links with statutory insurers and CBRE FM software systems for seamless recording of all documentation and actions.
- Automated link with CBRE’s internal property database.
- Bespoke Contractor Module for permission control.
- Automation of RIDDOR Report creation to link automatically to CBRE’s HSE system.
Evolving Fire Risk Management Solutions
Throughout our partnership, the scope of works has continuously developed and evolved. The Portman Estate have a “Best in Class” holistic approach to Fire Safety and Risk Management, an example being the extension of the type of Fire Risk Assessments undertaken from Type 1 to Type 3, with all apartments being included within the assessment. In addition, whenever a Fire Risk Assessment is undertaken an inspection of every fire door within the client’s premises is also provided using our Meridian App. A regular review of The Portman Estate Fire Safety Management System is undertaken and changes made in light of best practice, guidance and The Portman Estate objectives
In addition, whenever a Fire Risk Assessment is undertaken an inspection of every fire door within the client’s premises is also provided using our Meridian App. A regular review of The Portman Estate Fire Safety Management System is undertaken and changes made in light of best practice, guidance and The Portman Estate objectives
Account Management Team has been at the heart of our relationship with The Portman Estate. Our Technical Account Director, who has vast Fire Safety and Health & Safety experience, attends regular review meetings, bi-monthly Health & Safety Committee Meetings and many ad-hoc support meetings with The Portman Estate Management Team. Review meetings consist of discussion relating to risk management status, continual improvements plus ideas for strategic and operational development. Our office-based Operational Manager provides rapid response and support, and our dedicated team of Consultants are familiar with all of the residential buildings in the portfolio and provide pragmatic action plans for improvement based on identified risk.
We also drive engagement activities such as newsletters, alerts, bulletins, focus group workshops, briefings, CPD seminars and formalised feedback to encourage buy-in, awareness, understanding and to promote continuous improvement.
Our team approach is one of open and collaborative communication to achieve the best solutions and an optimised risk management model for The Portman Estate as their trusted support partner.
Speak about your requirements with one our team.